1. Initiation Phase

Internal Transition

• Meeting held to transfer project information gathering during the discovery/sales cycle
• Project team formed

2. Deployment Phase

Software Installation, Base Configuration and Unit Testing

• MSA performs software installation and base/integration configuration
• Setup of label printers, labels and configuration of handhelds installing mobile software
• MSA executes end to end testing of integration, receiving, pick/pack and ship

3. Super User Training and Testing

• Super users are trained thoroughly and execute test cases

4. Conference Room Pilot/Go Live Planning

• Super users demonstrate the solution to the executive/management team
• End User Testing and Training: Super users perform end user training and end users execute test cases

5. Go Live

• Execute go live implementation plan which includes preparing for and doing full inventory count with the handhelds

6. Post Go Live Support

• Focused support from MSA immediately following go live event